fleet services

fleet maintenance

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PHH The art and science of fleet management. PHH The art and science of fleet management. PHH The art and science of fleet management.

Managed Maintenance

Well-maintained fleet vehicles are safer to drive, more productive and have increased value upon resale. PHH Arval offers flexible and cost-effective fleet maintenance solutions for your cars and light, medium and heavy-duty trucks.

Expert consultants keep your fleet running smoothly

PHH's ASE-certified and Class “A” Service Specialists are available through our 24/7 call center. They provide emergency roadside assistance, assess maintenance problems, direct your drivers to PHH network shops and follow up with repair facilities. We make sure work is completed correctly, quickly and at the right price.

Our comprehensive North American network ensures PHH-quality service and negotiated pricing at locations convenient for your drivers.

Your dedicated case manager (unique in the fleet industry) will work with you every step of the way, identifying cost saving opportunities and helping you establish fleet policies and program objectives.

PHH minimizes your fleet maintenance costs

Our Service Specialists make sure your vehicles receive only necessary maintenance and repairs – and at fair prices. We audit every supplier invoice to confirm that only authorized work was performed and billed. We correct any discrepancies and consolidate your charges to your monthly PHH invoice.

When you need a rental vehicle, we coordinate the reservations process to create a quick, hassle-free experience for your drivers – all while adhering to your specific policies.

PHH specialists manage recalled vehicles or components and negotiate out-of-warranty issues.  We’re proven to effectively recover warranty costs and mitigate our clients' risk.

We have a program to fit your unique fleet needs

PHH’s versatile managed maintenance programs can provide the right solution for you:

  • Our traditional Vehicle Maintenance Assistance program provides service through PHH’s extensive network of suppliers.
  • Open Network option allows you the full flexibility of choosing your repair shops.
  • If you perform maintenance at your own facilities, we can combine that data with retail data through our Maintenance Cost Capture program.
  • Preventive Maintenance Notification Service, the only such service in the industry, provides automated PM notifications and follow-ups customized to your needs.