Productivity
Productivity is crucial to business success, and PHH has developed programs to help its clients achieve top performance.
Maximizing sales force productivity
A client wanted to be able to improve the productivity of its sales force and ensure that self-reported visits to clients were accurate.
The client installed PHH Onboard® devices in its sales fleet vehicles to take advantage of powerful telematics and fleet GPS tracking capabilities. PHH Onboard has the ability to “landmark” targeted sales locations, so the client could now see which fleet vehicles made what stops and where.
The results:
- The company can now measure the accuracy of its self-reporting sales force against PHH Onboard data. The reporting accuracy rate has increased to the 90-98% range, from a baseline accuracy that was less than 50% at initial installation.
- Average number of landmark stops made by each vehicle per day increased from three visits to almost four visits.
Simplifying and improving management reporting
A client’s fleet manager needed a better way to provide senior management with fleet-related data that was both meaningful and easy to digest. This challenge was resolved with PHH InterActive® Dashboard, the tool that provides summary graphs and charts that roll up data from PHH InterActive’s massive data warehouse.
PHH InterActive Dashboard has had a significant impact on the fleet manager’s productivity. He can quickly get the information he needs on all parts of his fleet and provide analysis to others in his organization.
- He now conducts monthly instead of semi-annual reviews of key data, a significant increase in productivity.
- He uses fleet data to populate charts and graphs that reflect key components of fleet management.
- He has a steady flow of immediate information to identify problems faster and easily demonstrate trends to senior management.
These are just a few of the many situations where we've helped our clients achieve exceptional results. Contact us to hear more.
