Creating Effective Customer Experiences
September 06, 2012
Customer Experience isn't just about creating effective, enjoyable interactions with external clients, but internal ones as well. Featuring speakers from Cardinal Health and PHH, the webinar focused on:
- What is Customer Experience?
- Overview and how certain techniques are applied
- Customer Experience and your fleet
- Tangible takeaways for you to use
- Examples of PHH's Customer Experience practices and initiatives
- Hot fleet industry topics update
