PHH News

Provincial fees increase in New Brunswick and Nova Scotia

August 04, 2011

Please note the following increases in provincial fees for obtaining motor vehicle records in New Brunswick and Nova Scotia (fees are in Canadian dollars):

Read More »

Tags:  State and Provincial Regulations

Minnesota state government reopens

July 22, 2011

The state of Minnesota shutdown has ended and all state offices are operating as usual. However, due to the backlog of applications, some delays may occur in obtaining motor vehicle records and processing corrections to registrations.

Tags:  State and Provincial Regulations

IRS gives truckers three-month extension on highway use tax

July 22, 2011

The Internal Revenue Service has advised truckers and other owners of heavy highway vehicles that their next federal highway use tax return, usually due August 31^st, will instead be due on November 30, 2011.

Read More »

Tags:  Trucks

Token trailer registrations in Texas

July 22, 2011

Recommended by 1 Person

The state of Texas has made changes to the Registration and Title System (RTS). Token trailers registered through RTS will now receive a license plate requiring no decal sticker.

Read More »

Tags:  Title and Registration , State and Provincial Regulations

Connecticut’s registration renewal process has changed

July 21, 2011

Effective immediately, the state of Connecticut will no longer allow walk-in registration renewals.

Read More »

Tags:  Title and Registration

Nevada insurance law changes

July 14, 2011

The state of Nevada requires registered owners of a vehicle to maintain continuous insurance liability coverage. Previously, vehicles with a lapse of insurance coverage were subject to the suspension of the registration and a reinstatement fee of $250.

Read More »

Tags:  State and Provincial Regulations

PHH Arval launches Virtual Hold call center technology

July 12, 2011

Recommended by 1 Person

PHH Arval has implemented Virtual Hold in our U.S. Contact Center to deliver enhanced service to clients and suppliers. Virtual Hold is a queuing solution that empowers callers with options for managing their time. Many of our drivers and suppliers are providing positive feedback to us about the new system. PHH piloted Virtual Hold in Vehicle Maintenance Assistance (VMA) and recently rolled it out in Vehicle Accident Services (VAS).

Read More »

Tags:   Technology Innovation , Customer Service

Additional information on Minnesota government shutdown

July 11, 2011

This update provides additional information on the effect of the ongoing state government shutdown in Minnesota:

Read More »

Tags:  Title and Registration , State and Provincial Regulations

Update on Minnesota government shutdown

July 08, 2011

Despite the ongoing state government shutdown in Minnesota, PHH is able to renew registrations and obtain plates and registrations for new vehicles. However, corrections cannot be processed and no titles will be printed or mailed until the shutdown ends.

PHH will provide updated information as it becomes available.

Tags:  Title and Registration , State and Provincial Regulations

California registrations have resumed

July 07, 2011

The California Department of Motor Vehicles has resumed issuing renewal notices for registration fees due on or after July 1, 2011.

Read More »

Tags:  Title and Registration , State and Provincial Regulations