PHH Arval News and Media

Recalls for the week of August 27

August 30, 2010

See recalls for the week of August 27.

• Chrysler
• Dodge
• Ford
• Toyota

Tags:  MoCo Recalls

Toyota recalls vehicles for safety issue

August 30, 2010

Recommended by 3 People

Toyota Motor Corporation has recalled 1.13 million 2005-2008 model year Corolla sedans and Matrix hatchbacks in the U.S. and Canada for a flaw that may cause stalling “at any speed without warning.”

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Tags:   Toyota , MoCo Recalls

Recalls for the week of August 20

August 20, 2010

See recalls for the week of August 20.

• Lexus
• Toyota

Tags:  MoCo Recalls

PHH Arval enhances online capabilities for fleet drivers

August 20, 2010

In its continuing effort to make it easier for fleet drivers to handle business related to their vehicles, PHH Arval has added new functionality to both PHH InterActive^® for Drivers, its secure website, and PHH Connect^SM, its mobile application.   

The new functionality available on both portals includes:

• Service card management. Drivers can handle all aspects of their service cards online, including reporting lost or stolen cards, retrieving PIN numbers and checking the status of new cards. 
• Vehicle registration renewals. Drivers can obtain registration renewal status, order duplicate registrations, check status of duplicate registration, and check the status of replacement plates.
• Insurance cards. Drivers can now request insurance cards online (in the U.S.).    

In addition to these new capabilities, drivers can also handle numerous other functions from their computers and/or mobile devices, including mileage reporting, online vehicle ordering, and authorizing Motor Vehicle Record requests. Via the PHH Connect mobile app, which is available on Blackberry, iPhone, Windows Mobile and Android devices, drivers can instantly contact the appropriate PHH call center for help with maintenance, accidents or other needs.

Cheryl Middleton, PHH Arval product manager for client-facing technology, says, “Our goal in every technology release is to enhance driver and vehicle productivity. The additional functions we’ve added to our driver-facing technology portals are designed to provide fleet drivers with easy, robust, 24/7 access to fleet-related transactions and information, so they can spend more time doing the jobs they are paid to do. As always, we have listened to what our clients and their drivers need and want when it comes to delivering the technology enablers of the future.”

About PHH Arval
PHH Arval, a subsidiary of PHH Corporation [NYSE: PHH], is a leading fleet management services provider in the United States and Canada. PHH Arval provides outsourced fleet management solutions to corporate clients, including nearly one-third of the Fortune 500 companies. Through consultative expertise, flexible customer service, and award-winning Internet technology, PHH Arval helps clients reduce costs and increase productivity. For more information, visit http://www.phharval.com/, or call 800 ONLY PHH.

About PHH Corporation
Headquartered in Mount Laurel, New Jersey, PHH Corporation is a leading outsource provider of mortgage and vehicle fleet management services. Its subsidiary, PHH Mortgage, is one of the top five retail originators of residential mortgages in the United States¹, and its subsidiary, PHH Arval, is a leading fleet management services provider in the United States and Canada. For additional information about the company and its subsidiaries, please visit our Web site at www.phh.com.   

¹ Inside Mortgage Finance, Copyright 2010

Tags:   Technology Innovation , Mobile Application , Customer Service , PHH Connect

PHH Arval aligns Canadian operation to enhance customer service

August 18, 2010

New structure expands dedicated account teams to ensure comprehensive approach to meeting customer needs

PHH Arval, a leader in fleet management services in Canada and the United States, is aligning its Canadian operations to enhance its dedicated teams to meet the full span of client needs, from planning vehicle purchases to reducing costs and increasing productivity.

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Tags:  Customer Service , Consulting

Ford Motor Company announces revised build-out date for the 2010 F-150

August 18, 2010

Ford Motor Company has announced revised build-out information for the Ford F-150. Changes to our previous communication of June 29, 2010 are noted in bold type.

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Tags:  Ford , MoCo Build-out, start-up dates

GM recalls crossover SUVs; seat belts may not latch

August 17, 2010

General Motors Co announced today that it plans to recall more than 243,000 model year 2009/2010 crossover sport utilities, mainly in the United States, to inspect safety belts for possible damage. There is concern about potential damage to the second-row seat belts that can cause the belt to feel properly latched when it isn't.

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Tags:  General Motors , MoCo Recalls

Recalls for the week of August 13

August 17, 2010

See recalls for the week of August 13.

• Buick
• Chevrolet
• Chrysler
• Dodge
• GMC
• Jeep
• Saturn

Tags:  MoCo Recalls

Volkswagen announces 2011 model year build-out dates

August 10, 2010

Volkswagen has announced revised build-out information for 2011 models as well as start-up dates for certain 2012 models.

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Tags:  MoCo Build-out, start-up dates , Volkswagen

PHH Arval launches PHH FleetSelect

August 10, 2010

Innovative North American vehicle ordering system

PHH Arval has announced the launch of PHH FleetSelect^SM, the company’s new vehicle ordering platform, in both the United States and Canada.

This major system is a new release in the United States and includes its accompanying online ordering capability for fleet drivers. It is the second release in Canada, where the system was introduced in 2009. PHH Arval clients with fleets in both the U.S. and Canada can now use the same system to order their vehicles in this North American platform.

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Tags:   Driver Level Ordering , Technology Innovation , North American platform